Kingston Hospital NHS Trust Case Study
Kingston Hospital NHS Trust have an overstretched Education & Development team with a remit to provide cost effective training across the Trust’s 3,000 staff. A minimum training needs analysis was conducted to identify the core requirements for each staff group.
The use of e-Learning was identified as a key medium to deliver the increasing volume and frequency of statutory & mandatory training. e-Learning was already available across multiple disparate websites.
The Trust needed to centralise the management and reporting of learning across the Trust to enable compliance with the Department of Health targets and NHS Litigation Authority / CQUIN quality standards. An additional important requirement was to develop more of a ‘pull’ culture of learning instead of training being ‘pushed’ from the Trust executive board.
After discussing the requirements with the Education & Development, IT, and HR teams we identified an opportunity to provide a single record of learning for every staff member across all learning types which would consolidate reporting, reduce cost and enable a gradual shift to self-service learning.
Working in close collaboration with multiple departments we provided structured project management consultancy to pilot, evaluate and roll-out the e-Learning component of the Oracle Learning management system (OLM) in a phased approach.
The delivered benefits included: